Video playback isn't working, my player shows a black screen
It’s possible that an ad-blocker is interfering with the video player. Disable the ad-blocker and
try again. If
issues persist, please see the additional troubleshooting steps below.
The video player shows an error "Network Error" or "Decode Error"
This generally occurs when the live stream venue is having internet connectivity issues. Try
refreshing the page in a
few minutes to see if these issues have been resolved.
Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
content.
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
be unreliable.
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
"Cmd-Shift-R" on Mac.
Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
you’re
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
moving
your router to another location and away from other devices that may cause electrical
interference.
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
Still Living in a Virtual World? Conducting Annual General Meetings in our Covid Reality.
Jul. 16, 2020 at 9:34 a.m. MDT
As we venture into a new, new normal (with the possibility of gathering again), some are discerning to continue gathering virtually and not in person. While this is obviously fine, it can create some complications for the administrative responsibilities of the church. These responsibilities include conducting AGM’s and adjusting your church bylaws to facilitate this.
The following two documents have been prepared by Lawrence Stalder, our WCD Volunteer in Mission for Governance and all things bylaws.
The first document gives instructions for how to include proxy voting in your bylaws. The second document gives wisdom for conducting virtual AGM’s and how your bylaws and or policies would be adjusted accordingly.
Watch this informative video on what considerations to have in your church bylaws. These suggestions will empower your church to operate in a virtual world should another wave of our current pandemic hit us (we pray not), or some other crisis causes us to gather virtually again.
Thanks to Lawrence for his faithful and competent service to our churches; for helping us have structures that facilitate being a Christ-Centred, Spirit-Empowered, and Mission-Focused people who are multiplying disciples everywhere!
Please contact your Church Development Coach for questions and other needs.