Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
"Cmd-Shift-R" on Mac.
Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
your router to another location and away from other devices that may cause electrical
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
“I just want to take a minute to thank you for the way that you are giving towards FAC. Because of your generosity in these day of uncertainty, we have been able to continue to do ministry and meet the needs of those in our city.
I want to give you a few quick highlights from the “share team” area but there are many more items to share with you.
Because you give … last week alone
We made 300 meals for kids in the Ogden area who are unable to find food in these days
We’ve been able to continue to teaching English to new immigrants through zoom and other video conferencing mechanism and relationship are growing deeper
Our translation services are continuing to run in this time and are online so people are able to hear the name of Jesus in their heart language and hear the message that we are giving each weekend
Another thing that I just want to share is that in these moments God is opening people’s hearts and minds hear about Him, to hear the Gospel. So keep praying that God would give you wisdom on how he wants to use you in these day.
Just remember that we are so grateful and thankful for your generosity and will continue to steward your money/donations in a way that will allow us to bring the name of Jesus into Calgary and around the world. Thank you!”